Privacy Policy
Last updated: 13 June 2026
Proxi is a service operated by Cozi Bear (Pty) Ltd, registered in South Africa, at 13 Mont Blanc Street, Somerset West, Cape Town. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the Protection of Personal Information Act, 2013 ("POPIA").
1. Information we collect
- Identifying details you provide (name, business name, phone, email).
- Billing and payment details processed securely via Stripe and PayPal — we never see or store your card details.
- Information about your website (content, photos, branding) that you send us so we can build your site.
- Basic site analytics (anonymous visitor counts, pages viewed) to improve our service.
2. How we use your information
- To build, host and support your website.
- To process payments and send invoices.
- To send you service updates, product news and occasional marketing material — you can unsubscribe at any time.
- To comply with South African law.
3. How we store and protect your information
We store your personal information on secure servers protected by encryption, access controls and regular backups. We retain it only for as long as needed to provide our service to you and to comply with our legal obligations.
4. Third-party sharing
We only share your information with trusted service providers who help us deliver our service (for example, Stripe and PayPal for payments, hosting providers, and email senders). We never sell your personal information to anyone, ever.
5. Cookies
Our website uses essential cookies to keep the site working, and basic analytics cookies to help us understand how visitors use the site. No advertising or tracking cookies are used.
6. Your rights under POPIA
You have the right to:
- Access the personal information we hold about you.
- Request that we correct or update it.
- Request that we delete it (subject to legal retention requirements).
- Object to direct marketing at any time.
- Lodge a complaint with the Information Regulator of South Africa.
7. Unsubscribing from marketing
Every marketing email includes an unsubscribe link. You can also email kobus@proxi.co.za and we'll remove you immediately.
8. Contact us
Information officer: Kobus Taljaard
Cozi Bear (Pty) Ltd
13 Mont Blanc Street, Somerset West, Cape Town
Email: kobus@proxi.co.za
Phone: 063 904 1755